Content goals:
Create a guide that will help the company's sales team set up Zoom meetings for lead generation/continuing education presentations
Writing process:
I collaborated with the sales team to understand their level of familiarity with Zoom and their specific use cases for the platform
I tested Zoom myself as though I was a member of the sales team setting up a presentation
I took screenshots of the platform as I went and annotated them with information that would be relevant to the sales team
I updated the document multiple times based on common questions and errors
I supported this training document with training videos and calls to answer outstanding questions
Please note that select pages and private information have been removed from the PDF below, affecting the formatting and layout.
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